Frequently asked questions

General Questions

Is the installation difficult?

Absolutely not, it is just like installing any other indicator or expert advisor in your Metatrader data folder. Go to File – Open Data Folder – MQL5 – Experts (for EAs) and indicators (for indicators). Just paste the files.

Which Metatrader version do I need?

Metatrader 5. I do not work with Metatrader 4, the reason is clear. It has not been supported anymore. If you use MT4. I would suggest you change over MT5.

Can I get the source code of the EA?

Yes, after buy the EA you will have access to the source code and you can change any parameter that you want.That is one of positive points of buying my EAs.

Can I run the EA on Mac OSX?

You need to virtualize windows in your mac. There is no native Metatrader version for MAC OS X.

Do you offer demo, trials or discounts?

I do not offer demos or trials or discounts. The documentation of the EA is very clear.

What are the best parameters?

All strategies have clear and defined parameters that were back tested and optimized. They are default parameters for each strategy.

If for any reason you change any of the parameters, you should back test and do all robustness tests before use the new configuration/parameters.

Can I change the timeframe?

All strategies have clear and defined parameters that were back tested and optimized, including timeframe. They are default parameters for each strategy and one of the main points is the timeframe.

If for any reason you change any of the parameters, you should back test and do all robustness tests before use the new configuration. In conclusion if you change the timeframe you will not have the documentation results.

Does it work on offline mode?

No, it won't. All of our products require you to be connected to your broker account. If you are not connected to your account, the EA will not work.

Does it implement alerts?

No, it does not.

Troubleshooting Expert Advisors

The EA is not working, what do I do?

If the EA loads but displays nothing, make sure of the following.

1) There must be a smiling face at the top right corner of the chart.

2) Make sure to enable DLL Calls in your platform.

3) Make sure to be connected to your broker account.

4) If you have renamed the EA, restore the original filename.

I do not see a smile face on the chart.

A sad face or an X on the top-right corner of the chart means expert advisors don't have trading permissions in your platform. Please enable trading permissions for expert advisors in your platform.

Tools – Options and click on Allow Algorithmic Trading.

I do not see the EA listed on MT5 Expert Advisor List.

First step is saving the file in the Expert folder and then open Metatrader5, the EA should be in the EA list.

I get a DLL not allowed error.

Make sure to enable DLL calls in your Metatrader Platform

The EA is not placing trades.

Make sure to have a smiling face at the top-right corner of the chart! If you see a sad face or an X, it means that you must enable trading permissions for expert advisors in your platform. If you have done so, make sure the market is opened and not off-quotes. If the chart is receiving quotes, make sure the symbol is tradeable, because some brokers have non-tradeable instruments, which are greyed out in the market watch dialog.

The EA does not run in the Strategy Tester.

Make sure you have the complete price history downloaded for the symbol you want to test. To download the complete price history, use the MT5 History Center. 1. Click on TOOLS -> HISTORY Center.

Orders and Delivery

How are orders delivered?

After the purchase, we will send you an email with the Expert Advisor file and all instructions.

How long the delivery takes?

1-2 days

I did not receive an email with the EA.

You can always contact us through the website.

Payments and Refunds

What payment methods are accepted?

We accept Paypal and Credit Card.

Can I get a refund?

We do not offer refund. The documentation is very clear.

My payment has been declined.

It might happen depending on your payment provider. Contact us by email and we will figure it out.

Expert Advisors

What is Algorithmic Trading?

Algorithmic trading is a method of executing orders using automated pre-programmed trading instructions accounting for variables such as time, price, and volume. This type of trading was developed to make use of the speed and data processing advantages that computers have over human traders.

What is Expert Advisor?

Expert Advisors (EAs) are programs that run on the MetaTrader 5 (MT5) platform, used to monitor and trade financial markets using algorithms. They find opportunities according to the parameters you set, then either notify you or open a position automatically.

What account leverage do I need?

All of our Expert Advisors has for parameter $1000 account and 0.02 lot size. So, you do not need high leverage to trade. But if you change the lot size, for example 0.02 to 0.1 lot size to trade in the same account you will need more leverage. Most of Brokers nowadays offer 1:500 leverage, what is more than enough. You can run our EAs on 1:50.

I want to make 200% per Month?

Do not be stupid to believe on it. To make 100% in return you will need high leverage what works both ways, you will lose your account very fast. Please, check the documentation of our EAs before buy.

How can I change the orders comments?

Go to Input sections, and change the Variable Custom Comment to what you need.

What is Magic Number?

The magic number is a numeric signature the EA uses to recognize its own trades. It is recommended to leave the default magic number of the EA, unless you are running several experts and know what you are doing.